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Terms of Sale

General Terms and Conditions for Online Store


Please read these terms and conditions carefully before placing an order.

1. Introduction

1.1 These Terms and Conditions (hereinafter "Terms") govern the sale of goods by Tribetoons (hereinafter "we," "us," or "our") to you, the customer (hereinafter "you" or "your"), through our website tribetoons.com (the "Website"). By placing an order, you agree to be bound by these Terms .

1.2 Please read these Terms carefully before submitting your order. If you do not agree to these Terms, you should not place an order on our Website. We recommend that you keep a copy of these Terms for future reference .

2. Information About Us

2.1 We are Tribetoons, a company registered in New South Wales, Australia .

2.2 Our contact details are:

  • Email: info@tribetoons.com
  • Postal Address: PO Box 20, VINCENTIA NSW 2540

3. Placing an Order & Contract Formation

3.1 All products displayed on our Website are an invitation to treat, not a contractual offer. When you place an order, you are making an offer to purchase the goods in your basket .

3.2 A contract between us will only be formed when we send you an order confirmation email. This email confirms that we have accepted your order. We reserve the right to refuse or cancel any order for any reason, including product unavailability or an error in pricing or product description . If we cannot fulfill your order, we will notify you and refund any payment taken .

4. Price and Payment

4.1 The price for goods and delivery charges are as displayed on the Website at the time of your order . All prices are inclusive of applicable taxes (e.g., VAT/GST) unless otherwise stated .

4.2 We accept the following payment methods: Credit/Debit Cards.

4.3 By clicking on the Pay Now button, you are confirming that you are under an obligation to pay for the goods .

5. Delivery

5.1 We will deliver the goods to the address you provide during checkout . Our delivery charges and estimated delivery times are accurate at the time of purchase based on the currently available information from our freight suppliers.

5.2 We aim to deliver goods within the stated timescale, but this is an estimate and time is not of the essence.

5.3 Risk of loss or damage to the goods passes to you upon delivery . You should examine the goods upon receipt. If they are damaged or incorrect, you must contact us immediately .

6. Returns and Cancellation

6.1 You have the right to cancel your order (withdrawal) within 14 days of receiving the goods without giving any reason, in accordance with applicable consumer protection laws .

6.2 To exercise this right, you must inform us of your decision to cancel by a clear statement (e.g., by email). You will be responsible for the cost of returning the goods .

6.3 Goods must be returned in their original condition, unused, and with all tags and packaging intact . A full refund of the purchase price (excluding initial delivery costs) will be processed within 14 days of receiving the returned goods.

6.4 This cancellation right does not apply to goods made to your specifications, or clearly personalized items.

7. Your Obligations and Prohibited Use

7.1 You agree to use our Website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use of the Website .

7.2 You are prohibited from:

  • Using any automated system (e.g., bots, spiders) to access or scrape the Website without our permission .
  • Introducing viruses, malware, or other harmful code onto the Website .
  • Engaging in any activity that could damage, disable, or impair our systems or services .

8. Intellectual Property

8.1 All content on our Website, including text, graphics, logos, images, and software, is our intellectual property and is protected by copyright and trademark laws . You may not reproduce, distribute, or create derivative works from any content without our express written permission.

9. Limitation of Liability

9.1 We do not seek to exclude liability for death or personal injury caused by our negligence, or for fraudulent misrepresentation .

9.2 To the fullest extent permitted by law, our total liability to you for any loss or damage arising out of or in connection with your order shall be limited to the total price of your order .

9.3 We are not responsible for any indirect or consequential losses, such as loss of profits or opportunity, or for any loss caused by an event beyond our reasonable control .

10. Personal Information and Privacy

10.1 Your privacy is important to us. Our collection and use of your personal information is governed by our Privacy Policy. By using our Website, you consent to the processing of your personal information as described in that policy .

11. Governing Law

11.1 These Terms are governed by and construed in accordance with the laws of Australia . Any disputes arising from your use of the Website or your purchase of goods from us shall be subject to the exclusive jurisdiction of the courts of Australia .

12. Changes to Terms

12.1 We reserve the right to amend these Terms at any time. The version of the Terms that will apply to your order will be the one published on our Website at the time you place the order .

13. Contact Us

13.1 If you have any questions about these Terms, please contact us at info@tribetoons.com

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